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Customer Experience Software

THE LEADING COMMUNITY SURVEY SOFTWARE AND TOOL

Create and manage a robust online community and collect community feedback using surveys, discussions and polls.

Join over 10 million users

Collect community insights from real-time analytics

Create a thriving Online Community

QuestionPro provides the most comprehensive community survey software with both quantitative and qualitative feedback options under one robust platform. Create, manage and analyze community feedback under one centralized tool.

Engage Community and Panel Members

Our community survey software allows to deploy surveys and polls with over 80+ supported question types and complex logic, branching and more to collect feedback from the community. Reward loyal community members with interactive points, gamification badges and cash and kind, rewards.

22 Million+ Worldwide Panelists

Leverage our global sample of respondents and panelists in our online survey software tool to build and collect feedback from your community. You can use the community feedback survey platform to collect actionable insights as well as analyze results anytime and anywhere.

Test the QuestionPro Online Survey experience

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Community Survey Software Features

Enterprise Grade Survey Platform

From simple to advanced, we have all the question types you need to collect insightful survey responses and manage the online community feedback. Access over 80 ready made question types library that include image and video type questions, in over 108 languages.

Mobile Data Collection

Deploy smart surveys to your online community and collect geo-location based responses that help collect the most relevant feedback from the community. Use push notifications in our community survey tool to to alert members in real time of new surveys, news, and discussions posted.

Real-Time Analytics

Leverage the SMS survey software to understand the pulse amongst customers and community members with real-time analytics. Enhance relationships within the community, identify key drivers of your business and increase your bottom line.

IdeaBoard

The QuestionPro community feedback survey software can help you collect crowdsourced ideas that are both, text and rich-media based. You can also get insights on the scalability of the idea’s on the basis of upvotes and downvotes by other community members.

Automated Incentive Management

Use our community survey platform to smartly manage rewards and incentives to the members of the community once you’ve decided the contours of the payout. Use our gamification feature to increase community feedback and automate incentives.

Document Sharing

The market research survey software the ability for online community members to share documentation and other literature for review to other community members as well as to the community manager and organizational staff.

Social Media Integration

Use the community survey platform to deploy a feedback collection process from social media and extend the validity of the feedback. Also provide the ability to members to share their status to various social platforms.

Community Management

With no-pause customer support and dedicated community managers 24 hours a day, 365 days a year; we are we are accessible in real-time over live chat, email or just a phone call to help with smarter and more effective community feedback collection.

Audience for Community & Panel Management

Onboard community members and panelists to fortify the online community based on market and demographic segmentation by using the QuestionPro audience. Build a strong community feedback collection process with the help of equal quality and reliability across panelists and also effectively listen to community members with the use of insightful surveys.

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Powerful Analytics Dashboards

Use our community survey software to collect real-time data and analytics reports, including community health, member health and feedback details. Export the data in multiple formats and allow role-based access to reports for different stakeholders.

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Software Integration

Seamlessly integrate your QuestionPro community data with your existing CRM platforms such as Salesforce, Microsoft Dynamic, Tableau, Caspio, Google Sheets, Hubspot and many more with a host of powerful integrations! These integrations utilize webhooks and APIs for a smooth back-end integration in community feedback management.

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Software Data Security

Data security is the highest priority for QuestionPro's online community survey tool. QuestionPro is SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified and fully GDPR compliant. SSL for survey, community and data is standard, and SSO is available.

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